Prime Chat

Your organization’s real knowledge, in one conversation

Implementation profile

DeploymentCloud / On-Premise

Core technologyRAG + Vector DB

IntegrationsDocs, wiki, CRM

Prototype timeline3–5 weeks

RAGVector DBRerankerCitationsSSO

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The Prime Core cube — the intelligent core of the PrimeDev platform

How delivery runs

01DiscoveryWe review your current process, data and systems; the output is a scope and acceptance criteria.

02Architecture & prototypeWe design the architecture and build a prototype that runs on your real data.

03Build & integrateFull implementation, connection to your systems and testing on staging.

04Launch & operateProduction deployment, monitoring, team training and ongoing support.

What to expect

Ranges from comparable projects — we set concrete targets with you during discovery.

30–50%

less time spent finding internal information

2–4x

faster answers on repeat questions

Fewer

simple questions escalated to a specialist

Capabilities

Semantic search over documents

Answers from your real sources, with a citation to the document.

Document-level access control

Each user is answered only from sources they may see.

Multi-model conversation

Model selection by cost, latency and data sensitivity.

History and continuity

Conversation threads that can be shared across the team.

Answer quality evaluation

Accuracy metrics and a test suite for every release.

Full branding

Widget and console in your own visual identity.

Common use cases

Internal knowledge

Answering staff questions from internal policy and procedure.

Customer support

Sourced answers to product questions with citations.

Onboarding new staff

Fast access to team knowledge without occupying colleagues.

Frequently asked

Where do the answers come from?

Only from the sources you upload; every answer cites its origin document.

What if an answer is wrong?

Feedback is recorded and folded into the next release’s test suite.

How does access control work?

At document level — each user is answered only from permitted sources.

Other products

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Prime Commerce

AI-native commerce

Prime CMS

Content built for humans and AI together

Prime ERP

Unified, intelligent operations

Ready to build what’s next? We’ll build it with you.

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