Prime Chat
Your organization’s real knowledge, in one conversation
Conversational AI grounded in your knowledge
Start a project with Prime ChatImplementation profile
- Deployment
- Cloud / On-Premise
- Core technology
- RAG + Vector DB
- Integrations
- Docs, wiki, CRM
- Prototype timeline
- 3–5 weeks
- RAG
- Vector DB
- Reranker
- Citations
- SSO
Capabilities
Semantic search over documents
Answers from your real sources, with a citation to the document.
Document-level access control
Each user is answered only from sources they may see.
Multi-model conversation
Model selection by cost, latency and data sensitivity.
History and continuity
Conversation threads that can be shared across the team.
Answer quality evaluation
Accuracy metrics and a test suite for every release.
Full branding
Widget and console in your own visual identity.
What to expect
Ranges from comparable projects — we set concrete targets with you during discovery.
30–50%
less time spent finding internal information
2–4x
faster answers on repeat questions
Fewer
simple questions escalated to a specialist
Common use cases
Internal knowledge
Answering staff questions from internal policy and procedure.
Customer support
Sourced answers to product questions with citations.
Onboarding new staff
Fast access to team knowledge without occupying colleagues.
How delivery runs
1
Discovery
We review your current process, data and systems; the output is a scope and acceptance criteria.
2
Architecture & prototype
We design the architecture and build a prototype that runs on your real data.
3
Build & integrate
Full implementation, connection to your systems and testing on staging.
4
Launch & operate
Production deployment, monitoring, team training and ongoing support.
Frequently asked
Where do the answers come from?
Only from the sources you upload; every answer cites its origin document.
What if an answer is wrong?
Feedback is recorded and folded into the next release’s test suite.
How does access control work?
At document level — each user is answered only from permitted sources.