PrimeDevPrimeDev.ai
Prime Agent

Answering your customers around the clock, on every channel

Build an agent, give it your business knowledge and publish it on your website, WhatsApp, Telegram, Instagram and voice calls. Every conversation in one inbox.

The Prime Core cube — the intelligent core of the PrimeDev platform
Support agent
Tone
Warm and brief
Language
Auto-detect
Knowledge
32 documents
Handover to human
On
Live preview
When does my order arrive?
Your order 2491 shipped yesterday and reaches you Thursday. Shall I send the tracking code?
5 channels
from one agent
24/7
no shift rota
< 2 seconds
average reply
100%
data isolated per client

Everything automated support needs, in one place

Not a simple chatbot — an agent that knows your material, connects to your systems, and knows when to hand the work to a person.

Knowledge base with semantic search

Upload documents, PDFs and site URLs. The agent answers from those and cites the source — not from something it invented.

One shared inbox

Conversations from every channel in a single queue. Your team can step in at any moment and the agent steps aside.

Live voice calls

The same agent, on the phone. Speech to text, answer, back to speech — with latency low enough to keep the conversation natural.

Database-level data isolation

Each client’s data is separated with row-level security — not a condition in code that one day gets forgotten.

Conversation flows

For work that must be exact — booking, order tracking, number verification — draw the path yourself.

Cost and usage reporting

Know what each conversation cost and what each client consumed, broken down by model and channel.

One agent, everywhere

Connect a channel and the same agent answers there. No rebuilding, no separate maintenance.

Website widget

One line of script. No dependencies, no clash with your site styles.

WhatsApp

Through the WhatsApp Business Platform, with one-click connection.

Telegram

A bot with your own token, or a user account over MTProto.

Instagram

Direct messages and comment replies, from one inbox.

Voice call

Live calls over WebRTC or an ordinary phone number.

API

Call the same agent from your own product with an API key.

Ready

Ready-made agents, each for one job — Each handles one sales job and connects to your products, stock, orders and payment. You don’t need to start from scratch — take one and wire it to your business.

AI Sales Agent

Answering and selling on your site, WhatsApp, Telegram and Instagram; connected to products, stock, orders and payment.

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AI Appointment Agent

Booking for clinics, dental practices, salons, consultants and training centres.

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Cart Recovery Agent

Following up abandoned carts, product views and failed payments.

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Lead Qualification Agent

Suited to real estate, corporate services, agencies and B2B sales.

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Customer Reactivation Agent

Bringing dormant customers back with a reason to buy again.

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AI Voice Sales Agent

Answering calls, calling back, booking appointments and spotting serious buyers.

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Review & Feedback Agent

Collecting reviews, replying automatically and extracting why people were unhappy or didn’t buy.

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Which tools fit your business

A store and a service business sell along different paths. These are the tools that matter most in each.

Shops & commerce

Online stores, retail and selling on social channels.

Intelligent shopping assistantHigher conversion

Asks questions, understands what the customer needs and recommends the right product.

Product recommenderLarger basket value

Suggests complementary products, alternatives and bundles.

Cart recoveryRecovers lost sales

Follows up customers who abandoned a cart, on WhatsApp, SMS or email.

Semantic searchProducts found faster

Understands phrases like “comfortable shoes for walking”.

Social channel sellerTurns messages into orders

Answers Instagram DMs and comments, WhatsApp, Telegram and site chat.

Smart pricing and discountsHigher conversion without blanket discounts

Offers controlled discounts based on the customer, stock and likelihood to buy.

Product content generationAttracts more visitors

Writes descriptions, SEO titles and social posts, and produces images and video.

Stock and demand analysisPrevents stockouts on best sellers

Forecasts future sales and when an item will run out.

Customer behaviour analysisOptimizes the sales funnel

Identifies exit points, most-viewed products and why people didn’t buy.

Review analysisImproves product and advertising

Extracts objections and popular features from comments.

Services & consulting

Clinics, training centres, real estate, service firms, consultants and B2B sales.

Lead capture and qualification

Collects the basics, works out budget and need, scores the lead and hands it to the right salesperson.

Booking and appointments

Shows free slots, books, sends reminders and handles cancellations or moves.

Phone calls

Answers inbound calls, qualifies the lead, books time and follows up missed calls.

CRM and sales follow-up

Works out which customer is most likely to buy, and when and how the next follow-up should happen.

Quote building

Prepares a package, pro-forma invoice, proposal and payment link based on what the customer needs.

Reviving dormant customers

Identifies customers who haven’t bought in a while and reactivates them with a personalized offer.

Live assistant for the seller

During a call or chat, suggests objection answers, product facts and the best next action.

Who this is built for

Teams whose message volume has outgrown what they can answer by hand.

O

Online stores

Order support · Retail

“Where is my order” is most of the traffic and always has one answer. The agent gives it; the rest reaches the team.

C

Clinics and practices

Appointments · Healthcare

Booking and reminders happen on WhatsApp, without anyone tied to a phone.

S

Software companies

Technical support · SaaS

We hand the agent the documentation and repeat questions get answered there, with a citation.

Launch your own agent today

Upload your business knowledge, connect the channels, and be answering by the end of the day.

Start free